lifestyle & designs.
Good Design Is For Good Business.
ICA’s vision is to give everyone the power of getting high quality products with exceptional services & support.
ICA seek to generate extra values for our customers with trendy decor design.
We work hard everyday with the direction of Honesty, Trustworthy, Reliability, Professional Service and Support to our customers.
Commitment to the continuous improvement of our Products Quality, Business Processes and manpower to benchmark ourselves against industry excellence.
About ICA Innovation Sdn Bhd
ICA Innovation Sdn Bhd formed in the year 2000, and throughout these years ICA has established the positioning as one of the well-known Malaysian companies supplying high-quality High-Pressure Laminate (HPL) Laminate with the tagline “Trendy Surface”.
Malaysia High Pressure Laminate Supplier
We constantly maintain our position as the market leader through consistent quality improvement, an adaptation of the latest trendy surface textures High-Pressure Laminate (HPL) and up-to-date décor paper designs. We work with world-famous décors paper suppliers such as Schattdecor, Interprint, Lamigraf, Surteco, Impress and more to ensure that we collaborate with the best global company for our High-Pressure Laminate (HPL) design and to ensure the best quality décor paper for our customers’ durable usage.
We are inspired to offer a wide range of design solutions for our customer’s professional surface selection and design solutions to meet their client’s expectations and needs.
Since established, ICA gone through many phases of transformation and development, and we understand the need for a reliable and stable supply of HPL is crucial for our customers, especially when it involves a project with critical timelines
ICA has invested in a modern warehouse facility and administrative office at Taman Industry Sg. Buloh, Jalan Subang, Selangor to ensure the availability of ICA’s HPL inventory to ensure we meet the capacity to constantly supply HPL without delay or holding-up delivery of our customers. For project orders, ICA will work closely with the customer on the stock delivery schedule planning.
We understand the challenges faced by our customers and the variation of individual company business requirements. To provide the best service to our customers ICA’s Sales and Marketing team will work professionally with our stakeholders from the project initiation stage up to the final project handover.
We are a strong believer in mutual success in all our business relationships. Our team is trustworthy, friendly, flexible, reasonable, and supportive. Doing business with ICA is a very easy and pleasant experience, ICA’s Customer Service Team are patience, attentive, responsible, responsive, and knowledgeable. We emphasize priority service to all our customers to ensure the best customer satisfaction experience when dealing with ICA.
To serve our customers better throughout the whole of Malaysia, ICA has established a comprehensive and massive dealer and stockiest network in both peninsular and east Malaysia reaching out to all our customers. As the concern of the environment, ICA products are Green Label certified. Besides, our factory is IS014001 certified and continues to upgrade the production facilities by investing in new technologies to ensure minimum environmental impact from the manufacturing processes
ICA 9 Main Core Values
ICA Innovation adhere to distinctive core beliefs with passionate as guiding principle for goal for our organization.
We embrace and practice these nice core values in our daily business practice to ensure delivery of Best Products and Services to our business partners, customers and vendors.
- Responsive Business Practises – We belief in win-win situation
- 20 years of experiences – Reputable and Reliable Supplier in the industry
- Efficient Inventory Management – Excellent Inventory Management System
- Quality Assurance – World-class Standard Product Quality
- Friendly Customer Service – Reliable partner, always be there for you
- Project Management – We understand your needs and challenge
- Professional Team – Experience Industrial workforce
- Good Distribution Network – Nationwide coverage of distribution of product
- Value for Money – Worth more than what you paid