ICA has invested in a modern warehouse facility and administrative office at Taman Industry Sg. Buloh, Jalan Subang, Selangor to ensure the availability of ICA’s HPL inventory to ensure we meet the capacity to constantly supply HPL without delay or holding-up delivery of our customers. For project orders, ICA will work closely with the customer on the stock delivery schedule planning.
We understand the challenges faced by our customers and the variation of individual company business requirements. To provide the best service to our customers ICA’s Sales and Marketing team will work professionally with our stakeholders from the project initiation stage up to the final project handover.
We are a strong believer in mutual success in all our business relationships. Our team is trustworthy, friendly, flexible, reasonable, and supportive. Doing business with ICA is a very easy and pleasant experience, ICA’s Customer Service Team are patience, attentive, responsible, responsive, and knowledgeable. We emphasize priority service to all our customers to ensure the best customer satisfaction experience when dealing with ICA.
To serve our customers better throughout the whole of Malaysia, ICA has established a comprehensive and massive dealer and stockiest network in both peninsular and east Malaysia reaching out to all our customers. As the concern of the environment, ICA products are Green Label certified. Besides, our factory is IS014001 certified and continues to upgrade the production facilities by investing in new technologies to ensure minimum environmental impact from the manufacturing processes